Tuesday, October 28, 2008

Hospitals today - UGH!


Well, my stepson, Jordan, had his surgery and everything went well except it took forever to get him into and out of surgery. He has to spend the night at the hospital.

The surgery was scheduled for 1pm but my stepson didn't actually get in there until 5pm or so. That really sucked. He had not eaten anything since dinner, the evening before, and was very hungry. He didn't get back to his hospital room until almost 10pm. We (his Mom, Dad, Step-dad and I) all thought he might be able to eat then but he was so groggy and just wanted to sleep. I was hoping he would be more awake and stuff but it was not to be.

I don't know what the problem was at the hospital but we (his Mom, Dad, Step-Dad and I) were not impressed with the service - the whole scheduling issue and the  lack of communication also. The poor kid hadn't eaten, was probably bored and /or nervous as heck, or at least anxious because he had to wait in pre-op for a few hours (unfortunately I was not there). Before the surgery, I guess the staff kept telling everyone "20 more minutes until surgery - 20 more minutes" so of course no one wanted to leave to maybe like get a break or something. So any info we were given, when we actually received the courtesy of being given information, we could not rely on.

Then after the surgery no one came to tell us anything! No one came to tell us when the surgery was over - I believe his Mom had to go and search out that info. Because of the lack of communication we were not even able to go and see Jordan in recovery - no one let us know. So the day pretty much sucked all around. Like I mentioned earlier, I was not there the whole day, but Jordan's Mom and Step-Dad were, and my husband was there almost the whole day (he arrived around 12pm, we didn't get out of there until after 10pm). That makes for a long stressful day, specially when you want to see your son/stepson safely out of surgery and somewhat alert and happy (and eating since it had been more than 24 hours since his last meal).

I know a hospital can get behind on scheduled surgeries and it may back-up the rest of the day, but this was ridiculous. I am thinking that if your surgery is scheduled for the afternoon you're pretty much screwed. You need to hope and pray for an early morning start time.

Hospitals today - UGH!

 

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